lextoto Platform Privacy Notice
This page describes what we collect when you use lextoto and how we keep that data protected. When you sign up for a lextoto account, deposit funds through DANA, e-wallet, mobile banking, or another supported method, and log in to access our live-dealer tables, sportsbook, or slots, we gather certain information to operate our service and comply with local law.
We at lextoto take the confidentiality of your information seriously. Our privacy practice is shaped by the jurisdictions in which we operate—including Indonesia during major events like Piala AFF and Liga 1 seasons—and by the payment processors and hosting partners we work with across multiple regions.
What we collect
We collect data in three categories. First, account information: your name, email, phone number, date of birth, and home city (such as Jakarta, Surabaya, or Bandung). We ask for this when you create a lextoto account because our platform must verify your identity under applicable law before you can deposit or withdraw funds.
Second, financial and transaction data. When you fund your lextoto account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer, we record the payment method, amount, timestamp, and your transaction history. We do not store your banking credentials; payment processors handle those separately.
Third, behaviour and usage data. We track which games you play on lextoto, how long you spend in our live-dealer studios, which football markets you view, and your interactions with our platform—such as which Liga 1 or MotoGP pages you visited, or how you navigate our esports sections. We also log your IP address, device type, browser, and approximate location (country or region level).
We use cookies and similar tracking technology. When you visit lextoto, we place a session cookie to keep you logged in, and performance cookies to understand how the site is used. Third-party analytics providers may also set cookies to measure traffic and user behaviour across lextoto.
How we use your data
We use your account information to verify your identity, process deposits and withdrawals, and communicate with you about your lextoto account. We do not share your personal details with unrelated third parties for marketing.
We use transaction data to prevent fraud, monitor for suspicious patterns, and comply with anti-money-laundering regulations that apply to our jurisdiction. Our payment processors—such as those handling mobile banking or bank-transfer routes—receive the minimum data needed to settle your transaction.
We use behavioural and usage data to improve lextoto: to understand which features are popular, to fix bugs, and to offer you a more tailored experience. For example, if many users from Jakarta access the Liga 1 section during match days, we may optimise that page's load time. We do not use this data to construct detailed profiles or to make automated decisions that significantly affect you without your awareness.
Your rights on lextoto
You may request a copy of the data we hold on your lextoto account by contacting our support team. We will provide a summary of your account information, transaction history, and usage logs within a reasonable timeframe. You may also ask us to correct inaccurate information or to delete your data, subject to legal obligations: for example, we must retain transaction records for several years to comply with financial regulations, even if you close your lextoto account.
If you believe our use of your information violates applicable privacy law, you may lodge a complaint with the relevant data-protection authority in your jurisdiction.
Data location and retention
Our servers that host lextoto may sit outside Indonesia. Your data may be transferred to, and processed in, other jurisdictions to support our operations. We keep your account data as long as your lextoto account is active, and for a retention period thereafter to satisfy regulatory requirements—typically several years for financial records.
Contact lextoto
If you have questions about how we use data on lextoto or to exercise your privacy rights, contact our support team via the contact form on lextoto.app. We aim to respond within five business days.
Policy updates
We may update this privacy notice from time to time as our lextoto platform evolves or as law changes. We will inform you of material changes by email or by posting a notice on the site. Your continued use of lextoto after such notice indicates your acceptance of the updated terms.